Welcome to Any Day Glass (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a secure and transparent experience when you use our website www.anydayglass.com (“Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you submit leads through our Site.

1. Information We Collect

When you use our Site to submit a lead for window repair services, we may collect the following types of personal information:

  • Name: To identify and contact you.
  • Phone Number: To facilitate communication regarding your request.
  • Address: To help contractors understand the location of the repair needed.
  • Photos: To provide contractors with a visual understanding of the issue.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Forwarding Submissions: To forward your lead information, including name, phone number, address, and photos, to window repair contractors who may assist you.
  • Contacting You: To follow up with you regarding your request and to provide updates or additional information.
  • Improving Our Services: To analyze and enhance our Site and services based on user feedback and trends.

3. Sharing Your Information

We share your personal information with the following entities:

  • Window Repair Contractors: We forward your information to selected contractors who may be able to provide the services you requested. These contractors are independent entities and are responsible for their own privacy practices. We do not control their use of your information.
  • Service Providers: We may use third-party service providers to assist with the operation of our Site, including data hosting, customer service, and analytics. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than as directed by us.

4. Security of Your Information

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access and Correction: You may request access to or correction of your personal information by contacting us using the information provided below.
  • Opt-Out: If you wish to stop receiving communications from us or request the deletion of your information, please contact us. Note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a revised effective date. We encourage you to review this policy periodically.

7. License to Use Submitted Photos

When you submit photos through our Site, you grant us a royalty-free, perpetual, irrevocable, worldwide, and non-exclusive license to use, reproduce, modify, adapt, publish, distribute, and display those photos in any media or format, whether now known or hereafter developed. This license allows us to use the photos for purposes including, but not limited to:

  • Promotional and Marketing Activities: To promote our Site and services, including but not limited to advertisements, social media posts, and other marketing materials.
  • Website and Service Enhancements: To enhance and improve our Site and services by using the images for illustrative purposes, case studies, or other content-related needs.
  • Partnerships and Collaborations: To share with and allow our partners, including window repair contractors, to use the images for their own promotional and informational purposes related to the services provided through our Site.

You acknowledge that by submitting photos on our website, you are waiving any right to inspect or approve how the images are used and agree that you will not receive any compensation for the use of your photos. Furthermore, you represent and warrant that you have the right to grant this license and that the photos do not infringe on any third-party rights.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: [email protected]

Last Updated: 9/13/24