Welcome to AnyDay Glass (“Company,” “we,” “our,” or “us”). By accessing or using our website [www.anydayglass.com] (the “Site”) or any other services provided by us (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.
1. Services Provided
AnyDay Glass is a lead generation affiliate website that collects customer information and provides it to qualified window repair contractors (“contractors”) who are seeking to perform window repair services. Our role is limited to facilitating the connection between customers and contractors. We do not perform window repair services ourselves.
2. User Information
When you use our Services, you may be required to provide certain personal information, including but not limited to your name, contact information, and details about your window repair needs (“Customer Information”). By providing this information, you consent to our collection, use, and sharing of your information as described in our Privacy Policy.
3. Use of Information
We use Customer Information to:
Connect you with Contractors who may provide the services you need.
Improve our Services and customer experience.
Communicate with you regarding your requests and updates.
We may share your Customer Information with local contractors who have expressed interest in providing the services you require. Please note that once your information is shared with a contractor, it is subject to their own privacy policies and practices.
4. Forwarding of Information and Photos
Any information, including but not limited to photos, that you provide through our Site or Services may be forwarded to a company or contractor that can assist you with your window repair needs. This includes sharing photos of your windows or property to help Contractors assess the scope of the required services. By submitting this information, you consent to such forwarding and understand that it will be used to facilitate the connection with appropriate Contractors who may be able to assist you.
5. Contractor Relationships
AnyDay Glass does not endorse, recommend, or guarantee the services provided by any Contractor. We make no representations or warranties regarding the quality, reliability, or performance of the services provided by Contractors. Any agreements or disputes between you and a Contractor are solely between you and the Contractor.
6. User Responsibilities
You agree to:
Provide accurate and complete Customer Information.
Use our Services in accordance with applicable laws and regulations.
Notify us immediately of any unauthorized use of your account or any other breach of security.
7. Limitation of Liability
To the fullest extent permitted by law, AnyDay Glass shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use of our Services or inability to access or use our Services.
The conduct or content of Contractors or third parties.
Any unauthorized access to or use of your Customer Information.
By using our services or entering into any agreement with us, you acknowledge and agree to the following terms regarding the resolution of disputes:
Agreement to Arbitrate: Any disputes, claims, or controversies arising out of or relating to this agreement, including its formation, performance, interpretation, or breach, will be resolved through binding arbitration. This means that any such disputes will not be resolved in court, and you agree to waive your right to a trial by jury or to participate in a class action.
Arbitration Process: The arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA). The arbitration proceedings will be held in the city and state where our principal place of business is located, unless otherwise agreed by the parties.
Scope of Arbitration: The arbitration will be conducted on an individual basis only and not as a class or collective action. The arbitrator will have the authority to award any remedy or relief that a court could provide under applicable law.
Fees and Costs: Each party will bear its own costs and expenses associated with the arbitration, except as otherwise required by law or as agreed by the parties.
Exceptions: Notwithstanding the above, either party may seek preliminary or injunctive relief from a court to protect its rights or interests while the arbitration is pending.
Enforceability: If any provision of this arbitration agreement is found to be unenforceable, the remaining provisions will still apply and the unenforceable provision will be modified to reflect the parties’ original intent as closely as possible.
8. Indemnification
You agree to indemnify and hold harmless AnyDay Glass, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our Services, your violation of these Terms, or your interactions with contractors.
9. Changes to Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on our Site and update the “Last Updated” date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
10. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, if we believe you have violated these Terms or for any other reason.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Chicago, Illinois.
12. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at: [email protected]
Last Updated: 9/13/24